The Interior Kit Builder is a step-by-step tool that helps you configure a custom Bronco interior based on your preferred style, materials, flooring, components, and accessories. You can use it to build a full interior kit or select only the components you need. If your project requires a custom option or special request, our team will review your selections and follow up with next steps.

Yes. Custom interior kits are made to order based on your selected collection, leather or material options, flooring, components, add-ons, and project details.

Because each build is prepared specifically for your order, custom and made-to-order products are final sale and are not eligible for return, exchange, or refund, except where required by law.

Full custom interior kits typically have an estimated lead time of 8–12 weeks from deposit confirmation, unless otherwise stated.

Lead times may vary depending on material availability, production schedule, order complexity, customer approvals, and shipping timelines. Our team will keep you updated if timing changes.

Yes. After your order is placed, a Palmetto Classics team member will review your build details and contact you to confirm your selections. Our team may also reach out during production if we need to confirm materials, details, shipping information, or any custom requests. Once your order is complete, we will provide final payment and shipping details before shipment.

If you need to request a change, please contact us as soon as possible.

Approved changes may affect pricing, production timeline, and final delivery.

The Interior Kit Builder allows you to select options. If you do not see the option you need, you can submit a custom request and our team will follow up to review your project.

• • Vehicle year
• Collection or style
• Leather or material options
• Flooring options
• Seats and interior components
• Headliner options
• Center console
• Door panels and rear panels
• Seat belts
• Audio and speaker options
• Add-ons and accessories

Shipping costs are based on the product type, package size, package weight, shipping address, and carrier rate. For standard or ready-to-ship products, shipping may be calculated at checkout when available. For custom interior kit orders, shipping is typically calculated later once the order is complete and the final package size, weight, and delivery details are confirmed. Shipping charges will be added to the final invoice or final payment request before the order is shipped.

Once your order is complete and the final payment has been received, Palmetto Classics will prepare the order for shipment. Delivery time depends on the carrier, shipping destination, package size, and selected shipping service. Tracking information will be provided once the order has shipped. Please note that production lead time and shipping time are separate. Custom interior kits generally require production time before they are ready to ship.

If you need to update your shipping address, please contact us as soon as possible. We will do our best to update the address before the order ships, but we cannot guarantee changes once an order has been packaged, labeled, or transferred to the carrier. Customers are responsible for providing a complete and accurate shipping address.

Palmetto Classics primarily ships within the United States. International shipping may be available on a case-by-case basis. If international shipping is available for your order, the customer is responsible for any customs duties, taxes, import fees, brokerage fees, or other charges required by the destination country. Please contact our team before placing an international order.

Please inspect your order as soon as it arrives. If your shipment arrives damaged, contact Palmetto Classics within 7 days of delivery so our team can review the issue and help with the next steps. Please include your order number, tracking number, photos of the damaged item, photos of the packaging, and photos of the shipping label. Please keep all original packaging until the issue has been reviewed. Shipping damage claims may require photos and packaging details to be submitted to the carrier.

Yes. For Interior Kit Builder orders, custom interior kits, and made-to-order builds, a 50% deposit is required to place the order and begin the order process, unless otherwise stated in writing. After your order is placed, a Palmetto Classics team member may contact you to review your build details, confirm your selections, and make sure everything is correct before production begins.

The remaining balance is due once your order is complete and ready to ship. Shipping charges, applicable taxes, and any approved additional charges may be added to the final invoice or final payment request. Orders will not be shipped until the required final payment has been received and confirmed.

No. Deposits are non-refundable once an order has been placed, except where required by law. Because custom interior kits and made-to-order products are prepared specifically for your selected build, all custom and made-to-order orders are final sale.

No. Palmetto Classics does not directly store full credit card numbers. Credit card payments are processed through Stripe or another approved payment provider. Payment information is handled securely by the payment provider according to its own security standards and policies.

Yes. If you choose to pay by credit card, a credit card processing fee may be added to the amount due at checkout. For Interior Kit Builder or made-to-order orders that require a 50% deposit, the credit card processing fee is calculated based on the deposit amount due at checkout, unless otherwise stated. The fee will be displayed before you submit payment. To avoid the credit card processing fee, you may choose Wire Transfer or Check as an available payment method.

If you choose Wire Transfer, your order will remain in Pending Payment status until Palmetto Classics confirms that the payment has been received. Wire transfer instructions will be provided during checkout or in your order confirmation. Please include your name and order number in the transfer memo so our team can match your payment to your order. For Interior Kit Builder or made-to-order orders that require a 50% deposit, the credit card processing fee is calculated based on the deposit amount due at checkout, unless otherwise stated. The fee will be displayed before you submit payment. To avoid the credit card processing fee, you may choose Wire Transfer or Check as an available payment method.

If you choose Check, your order will remain in Pending Payment status until Palmetto Classics confirms that the check has been received and processed. Check payment instructions will be provided during checkout or in your order confirmation. Production will not begin until the required deposit or payment has been received and confirmed.

Yes. After your order is placed, you will receive an order confirmation or invoice summary. Your order summary may include the selected products or components, order total, deposit amount, payment method, payment status, amount paid, and remaining balance due. If you pay by wire transfer or check, your order status will be updated once payment has been received and confirmed.

If payment is not received, your order may remain in Pending Payment status and production will not begin. A Palmetto Classics team member may follow up to confirm whether you still wish to move forward with the order. Your order summary may include the selected products or components, order total, deposit amount, payment method, payment status, amount paid, and remaining balance due. If you pay by wire transfer or check, your order status will be updated once payment has been received and confirmed.

Custom orders cannot be canceled once payment has been submitted, materials have been ordered, production has been scheduled, or production has started. If you need to request a change, please contact us as soon as possible. Palmetto Classics will review the request, but changes are not guaranteed and may affect pricing, production time, or availability.

No. Material sample kits are final sale and are not eligible for return, exchange, or refund. Sample kits are provided to help customers review actual leather, vinyl, fabric, and flooring materials before placing a custom interior order.

Please inspect your order as soon as it arrives. If you believe an item has a defect or does not fit as expected, contact Palmetto Classics as soon as possible so our team can review the issue. Please include your order number, photos of the item, photos of the packaging, your vehicle year, and a description of the issue. Palmetto Classics will review the information and determine the appropriate next step. Depending on the issue, this may include replacement parts, repair support, fitment guidance, carrier claim assistance, or other corrective action. Refunds are not offered unless required by law.

If you believe an item is missing from your order, please contact Palmetto Classics as soon as possible after delivery. Please include your order number, photos of the items received, photos of the packaging, and a short description of what appears to be missing. Our team will review your order details and shipment information, then follow up with the next steps.

Please make sure you select the correct vehicle year when using the Interior Kit Builder or placing an order. Fitment may vary depending on your Bronco’s year, current interior condition, prior modifications, seat brackets, roll cage, door panels, flooring, and other vehicle-specific details. After your order is placed, a Palmetto Classics team member may contact you to review your build details and confirm your selections before production begins.

Professional installation is recommended for many Palmetto Classics interior products, especially full interior kits, upholstery, flooring, panels, consoles, and custom components. Some products may require adjustment, trimming, hardware, or installation experience depending on your vehicle’s condition and setup. Palmetto Classics is not responsible for installation errors, vehicle damage, improper use, or issues caused by incorrect installation.

In many cases, custom or modified interiors can be reviewed by our team, but fitment may depend on your specific setup. Aftermarket roll cages, custom consoles, modified seat brackets, non-standard panels, or other interior changes may affect how certain products fit. If your Bronco has modifications, please contact us before placing an order or include detailed notes and photos with your Interior Kit Builder submission.

Yes, some individual components may be available for purchase separately, depending on the product, material, color, and current availability. This may include items such as panels, seat belts, flooring, headliners, consoles, accessories, or other interior components. If you need a replacement piece to match an existing Palmetto Classics interior, please contact our team with your order details, vehicle year, material/color information, and photos if available.